Record what you can see safely
Take photos from outside the affected area and note when the leak or growth was first noticed. Keep records of the repair contractor and any building notices related to the water source. Do not open a wall simply to create evidence for a claim. Share existing reports with the authorized professionals handling the loss.
Ask the insurer about your own policy
Different causes and policy terms can lead to different coverage decisions. A condo owner may also need to discuss shared-building responsibilities with the association. Your insurer can explain deductibles, limits, and required documentation. A cleanup company should not promise that every mold project is covered.
Keep a clear work record
The remediation scope should distinguish removal, cleaning, drying, and remaining repairs. We discuss the work with the owner or authorized property manager so records can be organized. Any changes should be explained when additional damage becomes accessible. Retain estimates and repair invoices together for future reference.
Let’s discuss the damage at your property
Call with the address and tell us where you found moisture or growth. Share any repair history or assessment report you already have. We can discuss access, availability, and the questions an on-site review should address.
Call (786) 705-7090